Purchase information + shop policies
Thank you for your custom. Please read below for all the info on purchasing my work.
All online shop orders are completely secure. Payment of any international custom taxes are the responsibility of the customer. Please read below for lay-by terms.
POSTAGE + HANDLING
ORIGINAL ARTWORKS - Carefully packaged in my home studio and shipped via registered, trackable post. Orders within Australia are generally received with 14 days, unless quoted otherwise. International orders may take up to six weeks to arrive.
PRINTS - Custom printed, packaged and shipped directly to you via my professional Fine Art Print supplier. Average delivery time within Australia is approximately 14 days. International orders may take around six weeks to arrive.
All original Artworks over $250 are eligible for Lay-by. Lay-by terms and conditions include a non-refundable 25% deposit up-front, then regular payments for a maximum of 12 weeks, either via bank transfer or Paypal. Please contact me if you are interested in setting up a lay-by.
CLASSES + RETREATS
Due to the nature of my small class sizes of in-person workshops, all class bookings are final, so please choose carefully. If you are considering purchasing a class for a friend or loved one, please contact me here first to chat about your booking.
ONLINE ART CLASSES
All online Art Classes are available for purchase via the links on my classes page. Please choose carefully as there are no refunds on any online classes. When my classes are bundled with other creative offerings elsewhere, you may be taken to another site for secure purchase.
Refunds and Exchanges
All sales are final. Please choose carefully, as requests for refunds or exchanges will not be accepted for change of mind. All items are sent out in perfect condition using premium post options, so please contact me immediately if you suspect a fault with your purchase. A refund request needs to be submitted within 3 days of receiving your physical item so I can identify where a fault may have occurred. Any return shipping charges are the responsibility of the customer, and shipping charges cannot be refunded.
Artwork Care Instructions
- Original Artworks on Paper + Prints: Frame as soon as possible and display out of direct sunlight.
- Original Art on Canvas: Hang in a room free from moisture, excessive heat and direct sunlight. Dust lightly as required.
- Oracle Cards: Enjoy daily. Keep away from moisture and return to boxed or fabric packaging when not in use.
- Fabric items: Gently hand-wash in cold water as required, using phosphate free detergent. Hang in shade.
Every endeavour has been taken to colour match photographs accurately with the original artworks. Please be prepared for minor/subtle variations in colour due to computer screen colour variations.
All items including artworks, product descriptions and graphics are the property of Chrissy Foreman Cranitch and must not be reproduced.
Got a question? I'd love to talk with you. Drop me a line HERE.